*All promotional (giveaways), sale and clearance items are considered final sale. Warranty Claims can only be filed for items purchased at full retail value. 


1 Year Manufacturer’s Warranty

Products: All Products

Warranty Period: From date of purchase - day 365

Policy and Applicability: Includes defects in materials and craftsmanship

Exclusions: Damage caused by normal wear and tear and damage from handling the product outside of normal use

Remedy: Product will be refurbished, replaced, or exchanged with a product of equal or lesser value at our discretion. The customer is responsible for return shipping and handling costs. Proof of purchase required.



All Canlock Products

1) Download the claim form
2) After filling out the form with your address filled in clearly
3) Please package warranty claim form, copy of the original receipt and product in its original retail packaging securely in a box or padded envelop and send with tracking. 
4) Please return your product for examination at:

Canlock Care
1610 Lockness Place
Torrance, CA 90501

Please Note: We won’t be able to process or ship back your package if your return package is incomplete. We typically send out the replacement in 2 to 3 business days after receiving your return. *Returns that exceed the 30 days do not qualify for a cash refund. 

*Canlock reserves the right to change these policies without notice.